Primrose Hospice & Cancer Help
Centre - A Volunteer Profile
150 volunteers are involved in a wide range
of activities, from familiar roles such as shops,
to support of patients in the day hospice, and
the family support team.
They are all very special people but they
are also ordinary people, very much respected
as part of the care team.
Many volunteers are involved in more than
one role.
Areas of involvement include –
Day Hospice – providing a
listening ear and emotional support for patients
and their families as well as practical help
such as serving meals and refreshments.
Kitchen – helping with preparation
of vegetables, and generally assisting the cook
in clearing away/ washing up.
Garden – some volunteers
maintain specific areas of the garden, perhaps
in memory of a loved-one. Others maintain and
enhance planted areas and seasonal pots.
Driving – bringing patients
to the hospice and returning them home again,
thus enabling patients to attend who would otherwise
be unable to come.
Also driving patients to and from the hospice
for outpatient appointments and occasionally
hospital appointments.
Craft – guiding and assisting
patients in making things, (cards, gifts, glass
& pottery painting etc), which they can
give as gifts to family or friends. Also an
important form of diversional therapy.
Hairdressing/beauty – boosting
patients' confidence through hairstyling, manicure,
hand massage.
Reception – the first point
of contact for all patients and visitors, and
a friendly and efficient voice on the telephone.
Complementary therapies –
providing reflexology, homeopathy, aromatherapy,
massage to patients and their carers.
Family Support – visiting
families at home to provide ongoing support
as needed.
Cancer Support/ Bereavement Support
groups – facilitating groups of people
at various stages of their illness in a self-help,
more independent environment.
Fundraising & shops –
helping with various fundraising activities
or in our Primrose shops which provide an important
proportion of our funds.
- What do we look for?
– People who seek involvement in an organization
where patients have a very positive attitude
to their illness, and a determination to get
the most out of life. People who are reliable,
empathetic, understand the need for strict
confidentiality, and have life skills and
experience to bring.
- What do volunteers get out of
it? - Volunteers know that
their work is appreciated by staff & patients
alike. They become part of a caring team.
By giving their time and expertise they enable
the hospice to spend its resources on direct
patient care. They become important ambassadors
for the hospice within the community.
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