Primrose Bereavement Service

Our Family Support services are available to all affected by a loved ones death.  We offer bereavement support to all who require psychosocial and practical help, or just a “listening ear”. When someone dies it can have an impact on every aspect of life, the family future and working life, finances and financial security. Feelings, beliefs, homes and aims in life can feel turned upside down.

Primrose offers emotional support to adults, children and young people through the Family Support Team.

Adult Family Support

Eleven trained volunteers make up the two Adult Family Support Teams. The teams are supervised at Primrose by the Family Support Team Leader.

The volunteers see people in their own homes or at the Coppice Centre if the person prefers.

The Family Support Team offers an empathetic ear to support people on their journey through the different stages of bereavement.

Our service can work with individuals or support the family together. Our Family Support service can support families through this extremely difficult time, and we will try to ensure we provide a service which meets each family's individual needs.

Children’s Family Support Team

The Children’s Family Support Team consists of seven volunteers, all of whom have a background working with children, and in addition have received specific training in listening to and supporting children at times when a special person in their life has died.

The Children’s Family Support Worker will usually visit the child in their own home, or if more appropriate within another setting, ie the childs school or at the Primrose Centre.

Counselling Team

The Primrose Centre offers a Counselling Service to anyone who has suffered bereavement. Counselling can help people explore and make sense of confusing and difficult thoughts and emotions, and can be especially helpful at a time when we are affected by loss.

The Counselling Team consists of a British Association for Counselling and Psychotherapy (BACP) Accredited Counsellor, along with qualified volunteer counsellors and student counsellors on clinical placement. All the counsellors belong to BACP and work to the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy. All the counsellors have supervision in line with BACP requirements.

There is no time limit on when counselling can be accessed. The service can be accessed immediately after death through to weeks, months even years later. You can refer yourself to the service or be referred by a health care professional, such as your GP.

Following an initial assessment, there is sometimes a short wait before a counsellor becomes available. There is no charge for accessing the Counselling Service and all sessions are confidential, your counsellor will talk with you about the limits of confidentiality at your first session.

If you are interested in accessing our Bereavement service, please contact Julie Kimberly on 01527 871051.