Primrose at Home

Welcome to the Primrose at Home Service

Primrose at Home is a free service to support people at the end stages of life who wish to be cared for in their own home. The service aims to complement and support the existing care being provided by the family and perhaps other agencies.

Our team of experienced Health Care Assistants provides short day or full night shift support. This enables the family some respite by allowing them to leave the home, rest during the day or sleep at night, secure in the knowledge that their loved one is being safely looked after by professional carers. Primrose at Home shifts are dependent upon assessment and on the particular needs of the patient and their family. The service is flexible to accommodate as far as possible individual needs. Referrals into the Primrose at Home Service are usually made by a District Nurse or a MacMillan Nurse.

A family member of a Primrose at Home patient said:
"Please pass on my heartfelt thanks to your carers for spending nights with Mum during the last few weeks of her life. This helped us to look after her at home until she died, which was so important to Mum and us. Although I was reluctant to use this service to start with, when we did, they gave me such confidence that Mum was in good hands, that I was able to have a good night’s sleep to enable me to carry on the next day. They were all so caring, professional and lovely. They do a truly wonderful job and it deserves praise. Without them some people could not cope with loved ones at home".

If you would like any further information or would like to make a referral please contact either Helen Watson, Primrose at Home Manager or Tina Andress, Primrose at Home Administrator on 01527 871051