Day Hospice and Out Patients
The Day Hospice is open from Tuesday to Friday each week and patients attend from about 10.30 to 3.00. There’s room for up to 15 people each day and most attend on one regular day each week.
You may have been referred by your Macmillan Nurse, district nurse, GP or hospital consultant, and we will first arrange to meet you, either at home or in the Hospice, to assess your needs and talk to you about the benefits you may gain from attending Day Hospice.
If you attend Day Hospice regularly, you will have the opportunity to discuss your symptoms and any concerns you may have with nursing staff, or we may arrange for you to see the Consultant in Palliative Medicine, one of the other doctors or another member of the clinical team. You will have the opportunity, in your own time and at your own pace, to ask any questions and discuss any worries or concerns you may have about the future. You may want to make some plans about how or where you would like to be looked after, or to make an advance refusal of certain treatment approaches.
You may be offered complementary therapies or creative therapy. Different activities take place at different times, such as reminiscence therapy. Hairdressing is also available on certain days.
You will be offered drinks during the day and a freshly cooked lunch is served. Special dietary requirements can be accommodated.
If you are not able to make your own way, we are able to offer transport to and from the Day Hospice thanks to our team of volunteer drivers. However, if you are unable to get in or out of a car without help we may need to arrange ambulance transport to bring you.
Many people attending Day Hospice say that the greatest benefit of all is the opportunity to meet and talk to others in similar situations as themselves, and living in a balance with their illness.Like most Day Hospices we operate an active discharge policy, which we see as a positive process for patients who are well, or whose disease is stable, and who no longer need this particular service. The discharge will be tailored to fit the individual and may involve researching alternative arrangements. Discharged patients can always be referred back at a later date if this is needed.
Physiotherapy is concerned with the care and rehabilitation of people throughout their lives. Our Physiotherapist is provided by the Worcestershire Health and Care NHS Trust. She will use specialist assessment and therapeutic approaches to support all aspects of your well-being and enable you to live as well, and as fully as possible. Treatment might focus on improving or managing breathing problems, pain, movement difficulties, fatigue, swelling and managing living at home. It might also involve a combination of methods such as education and advice, movement and exercise, relaxation and mobility work.
The Physiotherapist always aims to work closely with the rest of the Hospice team caring for each person, including family and carers.
Like the Physiotherapist, our Occupational Therapist is provided by the Worcestershire Health and Care NHS Trust. She sees patients in the Hospice or in their own homes with the aim of enabling them to gain the most independence and best possible quality of life.
The Occupational Therapist is able to offer home assessments, advice on lifestyle management, education and support to patients and carers. She is also able to loan equipment. Together with the Physiotherapist, the Occupational Therapist runs a regular group for patients with problems associated with breathlessness, anxiety and fatigue.
Patients who, for whatever reason prefer not to attend the Day Hospice can still maintain regular professional contact with the Hospice by attending the Clinical Nurse Specialist outpatient clinic. This clinic is run by the Nurse Manager, an experienced specialist nurse who has worked for many years in hospices and other end of life settings. She is able to provide support, information and complex symptom control advice, and is qualified to prescribe medication for you, providing your GP is in agreement.
Medical clinics are held at the Hospice twice weekly, by the Consultant in Palliative Medicine and Associate Specialist in Palliative Medicine. Both doctors are employed by the Worcestershire Health and Care NHS Trust and see patients in a variety of settings across North East Worcestershire. You may be referred directly to see the doctor by your GP or hospital consultant; alternatively the request may come from one of the clinical team at the hospice.
The complementary therapy service at Primrose Hospice is provided in partnership with Freshwinds, which is a Birmingham based charity. A range of therapies are provided, and a treatment plan will be suggested for you following a full assessment by the Complementary Therapy Coordinator. The emphasis is on integration between
complementary therapy and conventional medicine, and your treatment plan will be carefully selected to ensure that it is safe, alongside treatment for cancer or other illness. All therapies are delivered by fully qualified therapists who volunteer their time to the hospice.
Primrose Hospice provides clinic space for the Worcestershire Health and Care NHS Trust’s Lymphoedema service, to enable local patients to access this service easily.